KeyHR — Professional Employer Organization Florida

Legal

PRIVACY POLICY

Last updated: August 12, 2026

1. Introduction

KeyHR LLC ("KeyHR," "we," "us," or "our") operates the website located at keyhrs.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

Information You Provide Directly

When you fill out a quote request form or contact us, we may collect: your name, company name, email address, phone number, number of employees, and any details you include in your message.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This is collected through cookies and similar tracking technologies described below.

3. Tracking Technologies Disclosure

We use the following third-party tracking technologies on this website:

  • Google Analytics (Google LLC): We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect data such as pages visited, session duration, and geographic location. This data is transmitted to and stored by Google on servers in the United States. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Meta Pixel (Meta Platforms, Inc.): We use the Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising, understand actions taken on our website, and deliver relevant advertisements on Meta platforms (Facebook, Instagram). The Meta Pixel may collect your IP address, browser information, and pages visited. You can manage your ad preferences at facebook.com/ads/preferences.

By continuing to use our website after accepting our cookie notice, you consent to the use of these tracking technologies. You may withdraw consent at any time by adjusting your browser's cookie settings or using the opt-out mechanisms described above.

4. How We Use Your Information

We use the information we collect to: respond to your inquiries and provide requested services; send you information about our PEO services, payroll solutions, and HR resources; improve our website and user experience; analyze website traffic and marketing effectiveness; comply with legal obligations; and prevent fraudulent or unauthorized activity.

5. SMS / Text Messaging

When you provide your phone number and check the SMS consent box on any of our forms, you are opting in to receive SMS text messages and phone calls from KeyHR LLC. The following terms apply to our SMS program:

  • Types of messages: We may send SMS messages related to your quote request, follow-up communications about KeyHR PEO and HR services, appointment reminders, and service updates.
  • Message frequency: Message frequency varies based on your inquiry and our follow-up process. You may receive up to 5 messages per month.
  • Message and data rates: Message and data rates may apply depending on your mobile carrier and plan.
  • How to opt out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.
  • How to get help: Reply HELP to any message for assistance, or contact us at carmelite@keyhro.com or (800) 922-4133.
  • Consent is not a condition of purchase: You are not required to consent to receive SMS messages as a condition of purchasing any goods or services from KeyHR.
  • No sharing of mobile information: Mobile opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes. This information is used solely by KeyHR LLC for the purposes described above.
  • Supported carriers: Our SMS program is supported by all major U.S. carriers. Carrier support may vary.

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We do not share mobile opt-in data or SMS consent information with any third party for marketing purposes. We may share your information with: service providers who assist us in operating our website and conducting our business (subject to confidentiality agreements); law enforcement or government agencies when required by law; and business partners with your explicit consent.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Quote request data is retained for up to 24 months. SMS consent records are retained for a minimum of 4 years in accordance with applicable regulations.

8. Your Rights

Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your personal information; opt out of marketing communications (including SMS — reply STOP to any text message); and lodge a complaint with a supervisory authority. To exercise these rights, contact us at carmelite@keyhro.com.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. KeyHR does not sell personal information. To submit a CCPA request, contact us at carmelite@keyhro.com.

10. Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of the website after such changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our SMS program, please contact us:

KeyHR LLC
605 E. Robinson Street, Suite 500
Orlando, FL 32801
Phone: 800.922.4133
Email: carmelite@keyhro.com

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